An affective Social Media Marketing Balanced Scorecard considers metrics from four different perspectives:
Financial: Has revenue or profit increased or costs decreased?
Brand: Have consumer attitudes about the brand improved?
Risk Management: Is the organization better prepared to note and respond to attacks or problems that affect reputation?
Digital: Has the company enhanced its owned and earned digital assets?
1More
1More
LEAD digital: Wenn Facebook-Fans zu Karteileichen werden: Fünf Thesen zum ROI... - 1 views
Framework: The Social Media ROI Pyramid « Web Strategy by Jeremiah Owyang | S... - 1 views
1More
Der Social Media Lebenszyklus - Monitoring, Auswertung, Dialog & Integration [Infografi... - 2 views
2More
The ROI Of Social Media Marketing: More Than Dollars And Cents - 0 views
1More
Anwendungen von Analysewerkzeugen im Social Media-Bereich - 1 views
1More
talkabout » Social Media auf dem Weg zur Professionalisierung: - 0 views
Social Media Kennzahlen: Woran messen Marken den Erfolg? - 0 views
1More
Should You Use Radian6 for Social Media Monitoring? | Social Media Examiner - 0 views
ennome's social media content aggregation blog * Dank an die Kollegen vom Mon... - 0 views
1More
7 wirklich aussagekräftige Social Media-Kennzahlen - 0 views
1 - 13 of 13
Showing 20▼ items per page